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Privacy and Policy

Privacy and Policy

Shiv Shambho Cabs ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect when you use our website or services, how we use it, and the choices you have regarding your information.

1. Information We Collect

  • Contact & booking details: name, phone number, email, pickup/drop locations, travel dates.
  • Payment information: payment method and transaction details (we do not store full card details — these are handled by our trusted payment processors).
  • Device & usage data: IP address, browser type, pages visited, cookies and analytics data to help improve our site and services.

2. How We Use Your Information

  • To process and confirm bookings, provide customer support, and communicate important service updates.
  • To process payments and prevent fraud.
  • To analyze site usage, improve our services, and send marketing communications when you have consented.

3. Cookies and Tracking

We use cookies and similar technologies for essential site functionality, analytics, and to enhance your experience. You can control cookies through your browser settings; note that blocking certain cookies may affect site functionality.

4. Sharing and Disclosure

We do not sell your personal information. We may share data with:

  • Service providers (payment processors, analytics, customer support) who process information on our behalf.
  • Authorities when required by law or to protect rights, safety, or property.

5. Data Security and Retention

We implement reasonable technical and organizational measures to protect your information. We retain personal data only as long as necessary for the purposes described or to comply with legal obligations.

6. Your Rights

You may request access to, correction of, or deletion of your personal data. You can also opt out of marketing communications at any time.

7. Contact Us

For questions or requests regarding this Privacy Policy, contact us at:

By using our website and services you agree to the terms of this Privacy Policy. We may update this policy from time to time; changes will be posted here with an updated effective date.